Definition and Segmentation of Property Management Services The property management services in Hong Kong includes four segments as follows:
PROPERTY, FACILITY AND VENUE MANAGEMENT
Property, Facility and Venue Management covers the operation and other supporting services to owners, tenants and users of facilities, such as periodic meeting with different parties, complaint handling, financial management, etc. In addition, administration services may also be provided to some special types of venues like club houses, car parks, etc.
Environmental Hygiene and Management Services
Environmental Hygiene and Management Services mainly cover general cleaning, specialised cleaning, pest control, waste management and recycling of materials, Environmental management services mainly refer to the improvement of landscape such as gardening service.
Property Related Security Services
Property Related Security Services are aimed to ensure the safety of residents or users and their properties. Apart from the assignment of security staff to individual building, the installation and operation of monitoring devices, such as close-circuit TV and other security control systems, are included.
Repair and Maintenance Services
Repair and Maintenance Services cover various systems and facilities of the building, which include fire systems, drainage systems, electrical systems, lifts and escalators, etc. Industry Value Chain of Property Management Services Market In general, the value chain of property management services market in Hong Kong consists of subcontractors, property management services providers and property owners.
