We carry out regular or minor repair and maintenance to ensure that the properties under our management are in a safe and proper state of repair. Our technicians carry out necessary minor repair and building services and urgent building maintenance works as set out in the property management services contracts, which typically include clearing clogged drainage, adjusting hinges of gates, doors and windows, providing sandbags for temporary protection, fencing off and putting up warning signs to dangerous site, slope or defective equipment and sealing up or breaking in vacant flats.
Moreover, upon the commencement of our property management services contracts, we conduct inspection in respect of the conditions of estates, such as walls and floors, staircases, plumbing and drainage installations, estate roads, covered walkways and make reports of the defects or irregularities and check if there are any unauthorised building work and/or building services work in the building. We will then make recommendations with regard to the repair and maintenance of buildings and building facilities and, with prior consent of our customers, carry out or coordinate the necessary repair and maintenance work.
Only basic or simple repair and maintenance work in relation to electrical fittings and drainage are performed by our Group’s maintenance employees. Other maintenance or repair work such as lift maintenance and security system maintenance can only be performed by specialist contractors. Our Group will coordinate and assist customers in engaging such specialist contractors.