Creative Property, our principal operating subsidiary, has been a holder of a security company licence issued by the Security and Guarding Services Industry Authority pursuant to the Security and Guarding Services Ordinance since September 2004. Our Group provides security services to ensure that the properties are well secured and safety of residents and users of properties are protected. In general, our daily security management services include patrolling the common areas, roof top and public facilities, guarding the entrance lobby, access control, making records of visitors and stopping trespassers, maintaining peace and order within the estates and stopping vandalism, monitoring the function of all building services systems including lifts, electricity, water and fire fight equipment, monitoring the alarm systems, hawkers, obstruction, unauthorised parking and no smoking in the non-smoking areas. Our security guards also investigate and make follow-up records of the complaints lodged by residents and report disputes amongst residents.
In addition to the daily security duties, we also perform duties which include (i) liaise with the Fire Services Department and other relevant government departments regularly to draw up evacuation plans; (ii) attend and perform emergency duties as and when required such as reporting to the police or Fire Services Department and evacuating the residents; and (iii) carry out regular inspection to ensure the proper functioning of the CCTV security system, emergency back-up electricity system, door lock system and firefighting equipment. Further, we operate a 24-hour centralised security control room in public estate to attend to emergency situations, enquires or complaints lodged by residents or occupiers by phone or in person, to coordinate communication between security guards, and to coordinate the tasks of security guards.